Creating an event
Partners → Events → Create event. (On a phone the button just says Create.) You can save a draft at any point and come back to it.
Times are entered in the venue's local time. A New York show is set in New York time wherever you happen to be sitting.
What it needs before it can go live
A title, a description, at least one genre, an age restriction, a flyer, a venue, start and end times in the future, a refund policy, and at least one ticket tier that has tickets and isn't hidden.
Your Stripe account has to be connected and active too — it is how you get paid. If anything is missing, publishing tells you what.
Ticket tiers
Capacity is set per tier, not per event. GA 100 and VIP 50 is an event with 150 tickets.
You can raise a tier's allocation whenever you like. You can lower it down to the number already sold, but not below — that would take a ticket off somebody who has one.
What you can change after publishing
Most things: title, description, line-up, tier names and prices for future buyers, and allocations.
Your refund policy is the exception. It is fixed the moment you publish — buyers read it before they pay. Write to KOLA if it really has to change.
Changing the start time or the venue emails every ticket holder automatically, and lets buyers ask for a refund for a while afterwards. Other edits — set times, doors, the description — don't notify anybody.