Skip to content
Help

Running events

Hiding tiers and marking sold out

Any tier can be hidden or marked sold out at any time, including mid-sale. Hidden tiers vanish from the event page; sold-out ones show but can't be bought.

Neither affects tickets already sold. Somebody holding one still gets in.

Stopping sales without deleting

To stop a tier selling permanently, set its allocation to the number already sold. It reads as sold out and nobody loses anything.

Deleting a tier that has sold tickets is refused, for the obvious reason.

Still stuck?

Tell us what happened and we'll come back to you. A person reads these.

This is where the reply goes, so check it.

If it's about an order, include the reference from your Orders page.