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KOLA vs Shotgun

Looking for a Shotgun alternative?

Both are built for electronic music. KOLA publishes its fee and runs your door in any phone's browser, with no app for your staff to install.

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Fees

Our fee is 5%. At a Shotgun checkout, the service fee came to 13.5%.

  • KOLA

    Service fee
    5%
    Card processing
    At cost: 2.9% + 30¢ in Canada and the US
    A $10 ticket, all in
    $11.12

  • Shotgun

    Service fee
    13.5%
    Card processing
    Not shown separately
    A $10 ticket, all in
    $11.35

On KOLA the fan pays the fee and card processing at checkout, shown before they pay as Taxes & fees, with each amount a tap away, so neither comes out of your ticket price. No setup or monthly cost to you. Totals are before any sales tax.

Shotgun doesn't publish its rate, and fans see “your price + Shotgun fees”. 13.5% is what a Shotgun checkout charged in October 2026: $1.35 on a $10 ticket.

Side by side

What changes for you.

Your buyers
KOLAExport buyers' names and emails to CSV. Email everyone who bought from you in the last 24 months, or send them to Klaviyo.
ShotgunA contact list. Promotional email goes only to contacts who opted in.
The door
KOLAAny phone, in the browser. No app to install, no hardware.
ShotgunThe Shotgun Scan app.
Transfers
KOLASent to a friend by email, up until the event ends. The friend accepts, even without a KOLA account yet, and the sender's code dies the moment it's sent.
ShotgunIn the app; the original ticket is cancelled. Fan resale carries a 15% fee, capped.
Waitlist
KOLAOn by default. A returned ticket is held for the next fan in line for 15 minutes, at your price, matched to how many they asked for.
ShotgunTurns on at sell-out. An optional Resale Upgrade reissues resold tickets at the highest current price, and Shotgun keeps 30% of the difference.

Questions

Good to know.

Anything else, the guides have it.

Do my door staff need an app?

No. KOLA's scanner runs in any phone's browser, with nothing to install.

Does KOLA take a cut when tickets change hands?

No. Fans send tickets to friends for nothing, and a returned ticket goes to the waitlist at your price.

Switching from Shotgun?

Two minutes to sign up, and you can start on your first event straight away.

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Sources

What we say about Shotgun comes from the sources below, checked on 5 October 2026, and its fees on 8 October 2026. Fees and terms change, and agreements can differ from the published versions. Shotgun is a trademark of its owner, used here only to identify it.